Refund Policy

1. Order Cancellation

If you need to cancel an order, please contact us as soon as possible at realdose.in@gmail.com with your order number.

Cancellation requests can only be accepted before the order has been processed or dispatched.

2. Damaged or Incorrect Orders

If your order arrives damaged, defective, tampered with, or contains an incorrect product, please contact us within 48 hours of delivery.

Please provide:

• Your order number.
• A description of the issue.
• Clear photographs of the package and product.
• Any other information reasonably required by our support team.

3. Returns

Because our products are ingestible health and nutrition products, returns may be subject to hygiene, safety, and applicable regulatory requirements.

Opened or used products may generally not be eligible for return unless the product is defective, damaged, incorrect, or otherwise covered by applicable law.

4. Refunds

If a refund is approved, the applicable refund amount will be processed through the original payment method or another appropriate method, subject to payment-provider processing timelines.

The time taken for the refund to appear in your account may vary depending on your bank or payment provider.

5. Situations Where Refunds May Not Apply

• Change of mind after delivery.
• Products that have been opened or used, except where required by applicable law.
• Incorrect shipping information provided by the customer.
• Failure to receive a delivery after reasonable delivery attempts.
• Issues caused by improper storage or handling after delivery.

6. Contact Us

For refund or order-related assistance, please contact our support team with your order number and details of the issue.

7. Policy Updates

Real Dose Labs may update this Refund Policy from time to time. The latest version will be published on this page.